I am continually getting a message that my son’s phone (Apple) is not backing up, and therefore, is not being monitored. However, I checked, and it is backing up regularly? What’s the problem? I was initially getting text message alerts but now I get nothing from his phone for weeks, and again, it is backing up
Hello there! Thanks for joining us in Bark’s digital parenting forum. Sorry to hear you are experiencing this! Please have a look at the details included with your alert; it should have linked instructions with next recommended steps to take. I’ll also include this self-help guide here that I hope helps:
Bark’s friendly support team would love to have a deeper look into this to best help if you have any questions or needs; please do reach out to them any time at bark.us/contact. Thank you!