Downloading Audio Files from Alerts

The alerts coming from iOS sometimes contain audio files. If I try to download by clicking on the three dot menu, and clicking Download, nothing occurs. No audio file player opens on my device but I can listen to the files. This is on an android device. I checked and bark app appears to have no permissions regarding audio or downloads.
On a windows laptop, I tried the same thing and I get Failed when it tries to download an XML file, I researched the message and says I don’t have server permissions to read the file.
Is there a work around for this or solution?

Hi there! Thanks for visiting Bark’s digital parenting community forum. Would you please reach out to Bark’s technical support team for assistance with your account or alerts? They’d love to help you! You may reach the team at bark.us/contact, or email help@bark.us. :slight_smile:

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