Child going out of state

My child is going out of state for a few weeks with family. Can bark still monitor her phone usage, or is there another way to monitor? IOS device. Thanks!

Good evening Jennifer! I’m from the Bark team and thanks for reaching out today. :blush: For monitoring to be done on iOS devices, backups must happen daily to a PC or Mac on the same Wi-Fi network and logged in with family’s Bark account. With the other residence not being on the same network, your daughter’s device won’t be able to back up there and alerts will be delayed. One solution for you would be for her family members to install the Bark Desktop app for Mac or PC onto their computers and you all create a joint email account for monitoring. Bark can back up to any computer that has the Bark Desktop app installed! Below you’ll find more information about monitoring between households and how it works! :slight_smile:

I hope this was helpful. :relaxed: If you need any assistance or help setting it up, please don’t hesitate to reach out to our support staff at www.bark.us/contact or at help@bark.us. Our support specialists are available 7 days a week and always eager to assist! Thank you Jennifer! :blue_heart: