First, I am very, very happy with this service. You’re doing an excellent job! Keep up the good work.
When I receive a list of alerts to review, if I open the top alert there is a button at the end that marks the alert as reviewed and immediately opens the next alert in the list. The trouble is that the top alert is the newest, or most recent alert.
Often times, there is a continuity to the text messages that caused the alerts, so I find it very helpful to scroll to the bottom of the alert list so I can start with the oldest alert and work my way to the newest. The workflow is a bit painful if there are a lot of alerts because if you’re reviewing the oldest, the button marks it as reviewed and returns you to the top of the alert list. So I have to scroll back to the bottom and select the last one again.
In short, I would very much love a way to review my alerts from oldest to newest.
Thank you and have an excellent day!